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Writer's pictureSabine Switalla

How "OVERTOURISM" affects the travel of disabled people

Greece offers a wide variety of attractions and activities for travelers, and in recent years, its popularity has surged. However, some destinations, particularly Mykonos and Santorini, are facing overwhelming demand, leading to overcrowding. Tourists arrive by plane, ferries, and cruise ships, adding to the pressure on these islands.


For disabled travelers, this high demand presents several challenges. The sheer volume of tourists strains services, pushing them to capacity limits. Accessible accommodations, transportation, and facilities can become difficult to book or navigate due to overcrowding. The crowded environment also poses challenges for those with mobility or sensory impairments, making it harder to enjoy these beautiful destinations comfortably and safely. This highlights the need for careful planning and early bookings to ensure access to the necessary services.


Overtourism can significantly impact disabled travelers in several ways:

  1. Accessibility Strain: Popular tourist destinations may become overcrowded, making it harder for disabled travelers to navigate through busy areas, access ramps, elevators, or other essential facilities designed for mobility needs.

  2. Reduced Availability of Accessible Services: With high demand, accessible transportation, accommodations, and services may become less available or overbooked, limiting options for disabled travelers.

  3. Long Wait Times: Increased visitor numbers can lead to long queues at attractions and facilities, which can be particularly challenging for those with mobility, stamina, or health limitations.

  4. Wear and Tear on Infrastructure: Overtourism can cause damage to infrastructure, such as paths or ramps, making them less safe or harder to use for disabled persons.

  5. Stressful Environments: Overcrowded spaces can cause discomfort or anxiety, particularly for individuals with cognitive disabilities or sensory sensitivities, making the travel experience less enjoyable.

To mitigate these effects, it’s important for destinations to invest in sustainable tourism that prioritizes accessibility and ensures that disabled travelers can enjoy the same level of comfort and ease as everyone else.


Dimitris Buhalis, a Greek professor of Tourism Marketing and Strategy at Bournemouth University, recently shared his perspective in an interview with Money Tourism, a Greek media outlet. He emphasized that Greece does not suffer from "overtourism" but rather from poor management of tourist flows. According to Professor Buhalis, the challenge lies in better organizing and distributing tourism across different regions and seasons to alleviate pressure on popular destinations, rather than blaming the sheer number of tourists.

This viewpoint suggests that with improved planning and infrastructure, Greece can continue to welcome large numbers of visitors while maintaining a sustainable tourism model.


Recently, one of our travelers, Stephanie, who had booked an accessible shore excursion and uses an electric wheelchair, was informed by the cruise company that her ship would be docking in Mykonos. Unfortunately, the reality was different. Due to the overcrowded port and likely poor planning, the NCL cruise was unable to dock as scheduled, and a tender service was implemented instead.

Tender boats are not suitable for heavy power wheelchair users, and travelers using electric wheelchairs are not allowed to board them. Stephanie, who had meticulously planned her trip for a long time, carefully selecting the right cruise to visit the destinations on her bucket list, was deeply disappointed. The day in Mykonos, a highlight of her trip, became a huge letdown as she was unable to join her shore excursion with her travel companions.

This situation highlights the challenges faced by disabled travelers when ports and cruise companies fail to accommodate accessibility needs, leaving them without the experiences they’ve been looking forward to for so long.


It is clear that the high flow of tourists to Greece significantly impacts its most popular destinations, highlighting the urgent need for conscious and sustainable development. This is especially important as vulnerable groups among travelers, such as those with disabilities, are often the most affected by overcrowding and poorly managed tourism. Ensuring accessibility and inclusivity, alongside sustainable practices, should be a priority to create a travel environment where all visitors, regardless of their needs, can enjoy Greece's beauty without facing unnecessary barriers.

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